FAQs

Does Just Spas sell Australian Made spas?

Yes. Just Spas manufactures approximately 70 different models of spas right here in Australia. All Signature, Cyclone and Leisurerite spas are manufactured in Australia using only quality components from around the world.

Why should I buy an Australian Made Spa?

Australia manufactures some of the best products in the world and by buying an Australian-made spa, you are not only supporting local jobs and our economy, you are also purchasing a world class spa built for Australian weather conditions.

All spas from Just Spas are covered by our Australian Manufacturers Warranty, connecting you directly to our Head Office for the highest level of support and customer service for the life of your spa.

What is a Warranty?

A product warranty is an agreement between you and the manufacturer on the performance and reliability of your spa.  Spas purchased from Just Spas are supported by the *Australian Manufacturers Warranty giving you peace of mind.

(*Sample only, Warranty differs depending on the model of spa)

How do I fill my spa with Water?

All portable spas and swim spas are filled by placing a garden hose into the filter box of your spa and filling to the desired level.

How often do I need to drain the Spa?

Generally, we recommend water in a spa to be changed every 90-120 days, however this is dependent on bather load and duration of use.

The water needs to be changed due to it’s Total Dissolved Solids (TDS) reaching levels of 1600 – 1800 Parts per Million (PPM), making your spa chemicals less effective and the spa experience less enjoyable.

What is Hydrotherapy?

Hydrotherapy is the use of water to maximise its therapeutic effects.

Several medical practitioners and specialists recommend hydrotherapy for various types of rehabilitation.

Hydrotherapy can be a great way to assist in the rejuvenation of overworked muscles or pain relief associated with various ailments.

Ask a medical professional how it can help you.

What is the purpose of a circulation pump?

A circulation pump maximises water filtration in your spa, with the greatest energy efficiency.

The high movement and low wattage circulation pumps used in our range of spas has the highest 10 Star Energy efficiency rating and has been rated as the best performing filtration system in the industry.

How long should I allow to heat my spa?

With the Hybrid Spa System option, you can have your spa heated and ready to use in under 30 minutes. With a spa’s standard heating system, the spa will heat 1,000 litres by 3 degrees per hour.

What is the best surface to place my spa on?

Your spa needs a good solid foundation. If the foundation is inadequate, it could cause the spa to shift or settle, causing stress to the shell.

Download our pre-delivery guide to help you choose the correct placement, surface and surrounding for your new spa.

Does my spa need to be hardwired to the house?

Depending on the model of your portable spa, Australian standards dictate every spa is to have its own designated electrical circuit. Therefore, the cost difference between a plug-in and a hardwired spa remains minimal. Even though Just Spas provide plug in model spas, we do recommend hardwiring your spa.

If your spa is fitted with the Hybrid Gas Heat Cell, you will also need a gas fitter to run the gas to your Heat Cell.

What Sanitisation System should I use?

Ozone Sanitisation

An Ozonator does not replace the need for chemicals but works to maintain clean, clear water and reduce the chemical load by 50-60% (dependant on use). The ozone generator runs and sanitises the water when the filtration pump is running.

As Ozone is one of nature’s most powerful oxidizers for purifying water and other substances, it creates no dangerous by-products, corrosion or disposal issues. For these reasons, it is fast becoming the preferred eco-friendly method.

Ozonators work by forcing ozone to dissolve in the water, instantly neutralizing or killing a wider range of contaminants. As with ozone from the protective layer of the atmosphere, ozone produced from the ozone generator oxidises the substances it encounters, including bacteria, viruses, algae, oils, human fluids, fungus, chlorine by-products like chloramines, and some metallic elements. Ozone oxidizes contaminants so rapidly that leaving nothing behind but ordinary oxygen (O2). For commercial pool disinfection, ozone is one of the two secondary sanitizers to be included in the Model Aquatic Health Code’s uniform guidelines for alternative pool sanitation. This inclusion may provide the endorsement ozone needs to move well past competing technologies among both residential and commercial customers.

UV Sanitisation

UV Sanitisation is a non-chemical process that uses germicidal UV light rays to sanitise the spas water. The highly concentrated electromagnetic energy also destroys organic matter found in spas, eliminating the formation of dangerous chlorine biproducts. To obtain the best results from a UV Sanitisation system, it is recommended that it be used along side an Ozone Sanitisation System.